The Silicon Valley gospel of “disruption” has descended into caricature, but, at its core, there are some sound tactics buried beneath the self-serving bullshit. A lot of our systems an…
In 2016, I was invited to Uber’s headquarters (then in San Francisco) to talk about the failings of the digital economy and what could be done about it. Silicon Valley firms are the only corporations…
Uber had a good strategy, but its crisis meant Lyft had new life and the strategy was no longer workable. Now the company is pursuing something new, even though it is more complicated.
Denver police have arrested an Uber driver accused of shooting and killing a passenger early Friday morning.
Tempe police said car was in autonomous mode at the time of the crash and that the vehicle hit a woman who later died at a hospital
The former CEO of the ride-hailing company was compared to the film’s lead character in court. How similar are they? You be the judge
At least two dozen times, the San Francisco headquarters locked down equipment in foreign offices to shield files from police raids.
Door het automatisch vergrendelen van systemen konden overheden niet bij belangrijke informatie over de taxidienst komen.
A 20-year-old Florida man was responsible for the data breach at Uber last year, and was paid $100,000 to destroy the information, Reuters
Are Silicon Valley’s giants at last being reined in by the regulators?
After London stripped the service of its license, stories from Austin, Alaska and Denmark offer a preview of what could be next for the city’s transportation
During his 12 years with Expedia it became a dominant name in the travel industry, but it will be a major challenge to steady Uber’s ship
Uber has a new CEO, and the reason he is a great choice explain why the Uber job is still an attractive one.
Benchmark’s lawsuit against Uber is extraordinary; that is because Uber, despite everything, remains an extraordinary company. Game theory explains the implications.
Researchers built a proof-of-concept system to show that Uber and Lyft don't actually need to know where you are.
The Uber CEO has finally stepped down in the wake of endless corporate sexism allegations and scandal – and the end all started with a blogpost
Program – dubbed ‘Hell’ – was reportedly run between 2014 and early 2016 in order to deprive cab competitor of drivers
A new website, ‘Why everyone hates Uber’, argues that the company uses controversial tactics to bulldoze its way to domination – one city at a time
Uber manages a large, disaggregated workforce through its ridehail platform, one that delivers a relatively standardized experience to passengers while simultan
The start-up has undertaken an extraordinary experiment in behavioral science to subtly entice an independent work force to maximize company revenue.
Great news for Dave Morin! His Vanity Fair profile is no longer the most ill-judged piece of PR ever to appear in a glossy magazine.
The ride-hailing rival has seized on Uber’s scandals to position itself as the ethical choice, but can it back up the claims?
Workplace sexism row continues at taxi-hailing company with HR complaint from female manager
Ride-hailing startup faces yet another discrimination scandal after a manager who was recruiting Kamilah Taylor made the comment in a LinkedIn message
With all the controversy engulfing the global ride-hailing giant Uber, there is more attention on alternative platforms that meet people's transportation needs and don't have the company's ethical baggage. One of the newest and most promising alternatives is LibreTaxi, founded by Roman Pushkin, a San Francisco-based developer and architect with a decade of experience in the technology sector.
If Google wins its trade secrets suit against Uber, it could tank Uber
Uber is not only a scofflaw, but, as Mike Isaac of the New York Times reported last week, the company has been running an elaborate program to deceive and evade cops and other local officials in ci…
Uber's "sharing economy" is really the "taking economy"
It’s easy to conflate criticism of Uber’s regulatory approach with accusations about the company’s culture. That is CEO Travis Kalanick’s responsibility; it’s also a f…
Uber uses data-mining to identify and block riders who may be cops, investigators or regulators
Ride-hailing company hit by revelations it used custom-built tool to deceive law enforcement, while latest departure of senior staffer deepens troubles
Travis Kalanick apologized after a video obtained by Bloomberg showed him in a heated exchange with a driver who told the CEO: ‘I’m bankrupt because of you’
Alphabet-owned company Waymo says former employee Anthony Levandowski stole secrets before founding Otto, Uber’s self-driving truck brand
Former US attorney general brought in after female engineer claimed company frequently dismissed complaints and protected a repeat offender
De zelfrijdende auto van Waymo, een zusterbedrijf van Google, lijkt technologisch een enorme voorsprong te hebben op zijn concurrentie.
Jackson is leading a charge to make the tech industry more diverse.
The annual Stratechery review of the state of technology, and call to build products that unlock human potential
Ride-share company releases guidelines that include no vomiting and other ‘not OK’ behaviors that could see people permanently banned from service
Uber objects to drivers having the Juno app open, showing its competitor’s logo and rider discounts.
Waiting times for black Seattle passengers were 35% longer, and Boston drivers cancelled rides for black passengers more than twice as frequently, study found
The Silicon Valley giants have got public services in their sights. But is innovation just a euphemism for privatisation?
The competition between Uber and Google has broken out into the open: who has the advantage in the evolution of transportation-as-a-service, and who will likely win?
David Drummond, een van de hoogste bestuurders van Google-moederbedrijf Alphabet, is vertrokken uit het bestuur van taxi-app Uber. De belangenconflicten tussen de twee bedrijven, die beiden aan zelfrijdende auto's werken, zijn te groot geworden.
Couriers at demonstration against pay structure say they will campaign at restaurants that use food delivery service
Profile of People's Ride: a co-operative, driver-owned alternative to Uber
Even if you wanted to short Uber, it is generally thought impossible to do.
San Francisco's bike lanes have become Uber's pickup/dropoff zones (and the cops don't care)
Exclusive: Documents reveal Sidewalk Labs is offering cloud software Flow to Columbus, Ohio, to upgrade bus and parking services – and bring them under Google’s management
Companies including Airbnb and Google compare themselves to civil rights heroes, while using their popularity among consumers to nullify federal law
Neelie Kroes wordt voorzitter van een belangrijke adviesraad van taxibedrijf Uber. De voormalig minister en eurocommissaris gaat Uber adviseren over zaken als regelgeving en mededinging.
Taxidienst Uber wil met behulp van kunstmatige intelligentie beter voorspellen wanneer er veel vraag is naar ritjes. Op die manier is het makkelijker om vooraf extra chauffeurs klaar te zetten om aan de vraag te voldoen.
When I asked Alex Rosenblat whether she thought Uber was a neutral marketplace, she laughed. Rosenblat is a researcher at Data & Society, a thinktank in New York. Last year, she spent 10 months monitoring online forums of Uber drivers in the US. After collating the views of thousands of drivers, studying their experiences of surges, nudges from the platform, threats of deactivation for their ratings or refusals of incoming jobs, Rosenblat and her co-author, Luke Stark of New York University, came up with the phrase “algorithmic management” to describe the way that Uber controls its drivers through a set of mostly automated commands. According to Rosenblat, there is very little about Uber which is light-touch, from its categories of cars, to the clarion calls of its leader, Kalanick, through the media. “There is a lot of information and power asymmetry built into the Uber system,” she told me. “If there was one way to characterise drivers’ relationship to Uber it would be through this lens of asymmetry, which narrows the kinds of choices that drivers have to accept.”
Just as Uber has offloaded most costs of operating a taxi onto its drivers, the company uses its customers to do much of its political heavy lifting.